Your bill is the plan plus any usage past its balance. Busy months cost more: every extra 100 minutes of AI calls adds $10.20. See two example months
Z360 Custom. Several locations or very high volume? We scope your plan with you. Talk to us
Running a medical practice? Z360 is HIPAA compliant, and we sign a BAA with every practice. Apply for the founding cohort
Everything is included. On every plan.
Your AI team
Picks up your calls 24/7, answers texts, chats and email, follows your procedures.
One inbox
Calls, texts, email, fax, live chat and forms, on web, iPhone and Android.
Follow-up that happens
One record per customer, pipelines that follow up, tickets with an owner.
You stay in control
Decide what your AI may do alone. Read any conversation. Take over anytime.
Works with your apps
Gmail, Outlook and 1,000+ business apps.
Safe by default
HIPAA compliant, two-factor sign-in, an audit trail, US data.
See everything
Your AI team
Answers every call, day and night, in a voice you choose
Replies to texts, live chat and email
Works from your business knowledge and your procedures
Transfers a live call to a teammate or any number
Tells callers it is an AI and gives a recording notice
An AI assistant for your team, by chat or by voice
One inbox
Calls, texts, picture messages, email, fax, chat and forms
Gmail and Outlook as channels
Call recordings and transcripts in the conversation
Notes, reminders and saved views
New numbers, or bring the ones you have
Business texting registration, handled in the app
Follow-up that happens
One record per customer, with every call and message
Pipelines with the stages you choose
Follow-up until the lead books or says no
Web forms with a link or embed code
Tickets with a status, a priority and an owner
Reports on conversion and return on spend
You stay in control
Approval rules for what your AI does on its own
Read any conversation and take over mid-thread
Unlimited teammates, with roles and permissions
Auto-recharge, usage alerts and a monthly spend cap
Every unit in your usage log
Monthly statements and invoices
Works with your apps
Gmail, Outlook and Microsoft 365
1,000+ business apps through one connection
A chat widget for your website
Zapier and WordPress
Webhooks and an API
Safe by default
HIPAA compliant, with a signed BAA for healthcare
CASA compliant
Two-factor sign-in for every teammate
An audit trail of access, changes and sign-ins
Data and AI processing in the United States
Every rate we charge, published.
Your team's calls and Everyday AI are included within fair use. Past it, they bill at the rates below.
Included every month
Item
Platform
Managed
Usage balance, resets monthly
$100
$500
Teammates
Unlimited
Unlimited
Phone or fax numbers
3
3
Team calls and Everyday AI
Included, within fair use
Three times Platform
Setup and training
$1,000 once, optional
Included
AI intelligence level, per million tokens
Level
Input
Cached
Output
Everydayincluded on every plan
$1.00
$0.10
$6.00
Advancedfor complex planning and work
$2.00
$0.20
$12.00
Frontierfor the most demanding work
$4.00
$0.40
$20.00
Usage, billed from your balance
Item
Rate
Calls
Phone line, any call
$0.01 a minute
Your AI on the call
$0.092 a minute
A teammate on the call
$0.004 a minute
Messages and fax
Text message, sent or received
$0.01 per part
Picture message, sent or received
$0.03 per part
Fax, sent or received
$0.05 a page
Item
Rate
AI
Each reply your AI writes in a conversation
$0.012
Actions in your connected apps
$2 per 1,000, free for a limited time
Numbers and texting registration
Phone number
$2 a month
Fax number
$2 a month
Texting brand registration
$6 once
Texting campaign review
$17 per review
Texting campaign
$2 a month
Auto-recharge keeps your balance topped up. See every unit in your usage log. Prices exclude applicable taxes.
What a month looks like.
A normal month, then the same business in a busy one. When your AI answers more calls, your bill goes up by exactly the extra usage past your balance.
Home services company on Platform
Item
Math
Amount
Your AI answers 300 calls, about 600 minutes
600 × $0.102
$61.20
1,000 texts sent and received
1,000 × $0.01
$10.00
250 replies your AI writes
250 × $0.012
$3.00
Texting campaign, monthly
$2.00
Team calls and Everyday AI
Within fair use
$0.00
Usage, covered by the $100 balance
$76.20
You payPlus applicable taxes
$499.00
In a busy month
Twice the AI calls, about 1,200 minutes
+$61.20
Still covered by what is left of your balance
−$23.80
Your bill goes up by
+$37.40
You pay that month
$536.40
Five-provider practice on Managed
Item
Math
Amount
Your AI answers 1,500 calls, about 3,000 minutes
3,000 × $0.102
$306.00
4,000 texts sent and received
4,000 × $0.01
$40.00
1,500 replies your AI writes
1,500 × $0.012
$18.00
300 fax pages
300 × $0.05
$15.00
Texting campaign, monthly
$2.00
Usage, covered by the $500 balance
$381.00
You payPlus applicable taxes
$1,499.00
In a busy month
Twice the AI calls, about 6,000 minutes
+$306.00
Still covered by what is left of your balance
−$119.00
Your bill goes up by
+$187.00
You pay that month
$1,686.00
Examples, not quotes. Tell us your volume and we will price your month.
Questions about pricing.
Do you charge per user?
No. Every plan covers your whole team, whether that is 2 people or 40. Add teammates any time at no cost.
What will my bill be?
Your plan, plus any usage past the balance it includes, at the rates on this page. The two examples above show the math. Tell us your volume and we will price your month.
What if my balance runs out?
Usage past your included balance bills from your prepaid wallet at the same rates. Auto-recharge keeps it topped up, and a monthly spend cap pauses new billable usage at the limit you set.
Is there a contract?
Platform is month to month. Managed is a 12-month agreement, because a named engineer works with your team every week.
Are you HIPAA compliant?
Yes. Z360 is HIPAA and CASA compliant, and we sign a BAA with every practice.
How are marketing and software priced?
Per project. After a short conversation, you get a written quote before any work starts.