Your staff is maxed out. Give them an 
AI team.
Z360 gives your practice an AI team that knows how you work. It answers patients 24/7, follows up on every inquiry and keeps your back office moving, while your staff stay in charge.
By application. We work with a small cohort of practices at a time.
- HIPAA compliant
- CASA compliant
- Serving businesses since 2017
- Hundreds of clinics served
Your team works hard. The work keeps coming.
Every week starts behind
Your staff log in on Monday to a pile of voicemails, texts and missed calls.
Always hiring
Turnover means finding and training another new hire every few months.
The same patients call again
Call volume climbs because patients have to call back to get one thing resolved.
Empty chairs and blank forms
Patients miss appointments or show up with their intake paperwork still not done.
Referrals wait
Referrals and faxes sit for days before anyone gets back to them.
Lost inquiries nobody sees
When an inquiry never gets a follow-up, nobody knows the patient was lost.
- 4 in 10
- front-office staff leave within a year.
- Under half
- of patients book on their first call.
- Under 3 in 10
- canceled visits are rebooked within a month.
- About 1 in 4
- patient balances beyond copays are paid at the visit.
What if your practice had an AI team working beside your staff?
A team that knows your practice, works your front office and your back office, and never leaves after six months.
Hand it the work. Your staff keep the decisions.
Front office
New patients
Intake and appointment requests, ready to schedule.
Patient calls and messages
Calls, texts, chat and email, answered 24/7.
Paperwork and reminders
Intake forms chased until they are done.
Recalls and reviews
Patients due back asked to book, and every patient asked for feedback.
Back office
Eligibility
Checked while the patient is on the line.
Referral partners
Referred patients contacted fast, referring offices kept updated.
Balances
Reminders in your name, with your payment link.
Why patients call
A weekly report, so you fix the cause.
The AI never gives medical advice or decides a refill. Emergencies go to 911 or 988 and to your on-call process.
The practice you get back.
More inquiries become visits
Nobody waits days for a callback.
Staff time back
For patients and growth, not phone tag.
Happier patients
Reached on their schedule, remembered between visits.
Better collections
Coverage checked early. Balances followed up before they age.
Decisions on facts
A baseline in week one, and your numbers every Friday.
Built for independent practices, 3 to 25 providers.
If your front office is drowning and hiring hasn't fixed it, this is for you.
Before you apply.
How Z360 is pricedWill this replace my staff?
No. It takes the work they never get to, so they can focus on patients.
Does it work with our phones and EHR?
Keep both. You choose which calls it takes, and your staff enter its finished requests.
Is it HIPAA compliant?
Yes. Z360 is HIPAA and CASA compliant, and we sign a BAA with every practice.
Will patients know it is an AI?
Yes. It tells them, and it hands off to your team whenever it is unsure.
Why do I have to apply?
We set up every practice with care, so we take a small cohort at a time. Tell us about your practice, and we will reach out if it is a fit.