Z360 is one platform where your human team and your AI team run the business together.
It puts your phones, inbox, CRM, and follow-ups in one place, then staffs it with an AI team that answers your calls, works your inbox, follows up on every opportunity, and takes on real work. You see everything. You can take over anything.
One platform. Two teams. All the work.
Calls answered around the clock
AI on your lines answers day and night from your own business information, takes the details, and follows up by text.
Every channel in one inbox
Calls, texts, email, fax, live chat, and forms land on one thread, attached to the right contact.
Follow-up on every lead
New leads go onto a pipeline and get worked until they book, buy, or say no.
An AI team trained on your business
Your policies and knowledge become its training. It answers as your business, and says it is an AI when asked.
Sales, support, and operations in one place
Leads, tickets, and follow-ups in one workspace, written to one customer record.
Humans and AI in one workspace
Read any thread, take over mid-conversation, approve what matters before it goes out.
What you can hand
to your AI team
Sales
- Respond to new leads
- Ask qualifying questions
- Book meetings on your calendar
- Follow up on open quotes
- Re-engage stalled leads
Support
- Answer from your approved knowledge
- Share order and appointment updates
- Cover calls and messages after hours
- Hand off complex requests with context
- Collect reviews and feedback
Operations
- Log conversations in your CRM
- Route tickets to the right person
- Request and track documents
- Keep reminders and follow-ups moving
- Summarize activity on demand
Marketing
- Draft outreach sequences
- Launch targeted outreach
- Re-engage cold leads
- Ask customers for reviews
- Report campaign results
Finance
- Prepare proposals with pricing
- Follow up on estimates
- Send invoices through connected tools
- Send payment reminders via connected tools
- Summarize revenue on demand
One workspace. Eight surfaces.
Contacts
Every customer and every touch in one record.
Inbox
Calls, texts, email, and fax, worked together.
Leads
Pipelines and proactive sales work.
Tickets
The work that needs attention, owned by name.
AI team
Specialists you train, delegate to, and supervise.
Communications
Your numbers, lines, and channels, all native.
Operations
Schedules, triggers, and work coordinated across the business.
Insights
Ask questions of your business data, get real answers.
Also included: native iOS and Android apps, live chat and web forms, and connections to 1,000+ apps.
Works with the apps you already use.
1,000+ apps, from Google and Microsoft 365 to QuickBooks, Stripe and HubSpot.
How it works,
in five steps
Share your knowledge.
Add your website, services, prices and policies. Your AI answers from them on every channel.
Teach it your way.
Describe how you handle each kind of request and who owns what. Your AI saves it as skills and follows them every time.
Connect your channels.
Bring your phone numbers, texting, email, live chat and web forms, or get new ones. Every conversation lands in one inbox.
Invite your team.
Add your people and their roles. Everyone works the same inbox, records and tickets as your AI.
Grow together.
Your AI handles the calls, follow-ups and busy work, so your team can focus on customers, growth and a more profitable business.